Installers were amazing, efficient, clean & quiet.Ralph R.
Thank you for coming out so promptly, we will use you again.Leanne B.
Wanted to let us know that they usually have Rich, but since he is gone they
had Greg out for the first time today and think he is absolutely fabulous. He was
wonderful and would love to have him back again.Karen D.
Called and had service the same day, Josh was
great! Very professional & went out of his way to
make sure everything went right.Carmelite House
It was a great all around experience dealing with Venice Cooling.Larry O.
The air balance in the house is perfect, very happy with the installers.David M.
Your installers were Great!
The air balance in the house is so smooth and is very happy with
the way the installation went.Arlene V.
Josh was just wonderful, he did a great job!Knights of Columbus
Tim is the best!Morris D.
Everyone I have encountered with this company is wonderful!
Very professional, kind spirits, and helpful.Elizabeth E.
- Mark met us he was fantastic and friendly. When we buy we will use VC&H.
- Very happy with your guy!
- Rich did a great job!
- Terrific and smart as a whip!
- Installation went great and we will recommend you!
- Steve did an excellent job. Very patient & nice.
Thank you very much for helping me. I was at your
mercy, I will be your customer until I am in the nursing home.Paul B.
Thank You so much for your VERY prompt service!
It is appreciated more than we can say!Judy C.
I want you to know that Cori went above and beyond. He not only provided quick
service with a smile, but helped get a black snake out of my mother's bathroom.
I appreciated the excellent customer service and feel that is should be celebrated.Megan M.
Thank you for your prompt & courteous service.Fran B.
I would like to let you know that your installers were great.
They were on time, polite, neat, clean, and obviously took pride in
their work. It is a pleasure to be on your reference list.Morgan S.
This letter is to thank you so much for the flawless installation and quality of our new Trane air
We were experiencing poor cooling and a very noisy system with our "bottom of the line builder's grade"
air conditioner. In addition, we were running two dehumidifiers constantly to keep the humidity down in
in the house.
The new Trane system is quiet and services the house efficiently. The dehumidifier on the unit works great
and we feel the air is cleaner.
We also can't say enough about the installation team. They worked through the hot weather and issues from
the previous installation in a systematic manner. They even maintained their sense of humor!
We would highly recommend Venice Cooling and Heating to our friends and neighbors.
Phil and Kathy Y.
A note of thanks and commendation for the terrific service, installation and performance of our new AC system.
From the beginning to the end you and your firm executed their jobs with military precision and excellence not found
today. Just a recap of our experience:
- Our AC failed July 4th, the start of the holiday weekend. A call to your firm for service produced a technician within
one hour of our call. He correctly diagnosed our problem as a complete system failure due to its age. He arranged
for you to make an estimate at 8:15 AM Saturday morning (on a Holiday Weekend).
-You Showed up at 8:10 AM, asked smart questions, presented options and produced a professional estimate
on the spot. As part of the estimate you planned for the install of a temporary unit to keep us cool until the new
system could be installed the following Thursday. As I like to have 3 estimates for major items: one firm (showing up
2 hours late with a girlfriend and dog) tried to sell me a brand I never heard of and duct cleaning all for $700 more than
your quote. The third firm never showed. 98% of your competitors were not working July 4 weekend.
- Monday your team showed up at 9 AM sharp (as promised) to install a temporary unit. They has us cool by noon.
Although Thursday was the promised day for the new system install, your team said they would do everything possible to do
the job sooner.
-Wednesday your team showed back up with the new system at 9 AM and by 4 PM our new system was running flawlessly.
Their work area was swept and cleaned to perfection. The installation easily passed the Sarasota County Inspection.
Thank you again for a job well done, it was an excellent experience.
I called your office yesterday and spoke with Melissa and asked when you could
send someone to my home as our hvac was not cooling the house.
She said they currently had an opening and could have a tech out in about half
an hour. Chris arrived and I explained our problem, he quickly identified the
problem and corrected it promptly. He suggested a maintenance contract which
we agreed to, he then conducted the first maintenance check. We are very pleased
with the service you provided and your professional tech Chris.
On Saturday, our air conditioner stopped cooling and we called your company to get
it repaired. Your technician answered the call and came to complete the repair. The technician
not only completed the repair in a timely manner; he explained the nature of the repair, informed us of
the cost prior to the repair and answered all of our questions. While doing the repair he also made
a suggestion that would improve the efficiency of our air conditioning unit.
When questioned about the advantage of a service agreement, he explained fully, and we were sold!
We were exceptionally pleased and impressed by this young man. He is as asset to your company.
Neil and Carolyn C.
We would like to compliment one of your employees. Rich has serviced
our AC/Heating unit several times over the past few years.
Each time Rich arrives for a service call, he is prompt and ready to work.
His attitude is always friendly, positive and professional. Rich answers any
questions we have in understandable terms and is a wonderful example of
a valued employee.
Having a friend who recently had an extremely different and difficult experience
with another company, we thought it would be a good idea to let you know that we
appreciated the way that your company deals with us and wanted to especially recognize
one of the service technicians that you employ.
Thank you Rich, we appreciate your efforts to do quality work.
Joseph and Eileen R.
Thank you so much for your promptness in addressing this issue for us!
I spoke to my brother, Bod D. & he told me what a professional and great job
you did. We appreciate it so much as we are in N.J and do rely on him for things
Again, many thanks!Judy F.
My A/C was not operating properly. It decided when it would operate and when it would not.
I contacted Venice Cooling & Heating expecting to speak with a monotone representative who
would establish an approximate time for a technician to inspect my unit.
Discovered the representative expressed genuine concern for my status.
A technician arrived in less than three hours. Terrific since this is the time that A/C
outfits are busiest; inspecting A/C units prior to snowbirds vacation; returning home, in
the north. Was told by one company, '-How about Wednesday, after 3:00PM?' That
wouldn't do at all.
The problem was a clogged drain within the air control system inside the house, which
was quickly rectified. There was no attempt to sell additional equipment that had nothing
to do with the problem, in order to increase the cost of the job order.
When speaking with the technician, it was as if I was talking to a member of my family, or a
close friend. An amiable guy.
May I take this opportunity to recommend Venice Cooling & Heating to the Community.
I wanted to let you know how pleased I was with your technician, Chris. You must have sent out
your best tech because he was incredibly knowledgeable with my HVAC system and my choice of my
new thermostat. I was so impressed how he found the problem so quickly. He was so familiar with
both my HVAC setup and felt so much better about calling in the pros to do the job correctly. This
is the second time I needed you guys and you have not let me down. Anytime someone is looking for
a recommendation, I will definitely recommend they call you guys. Thanks so much.